Deleting a content block removes it permanently from your account. To delete a content block, ensure it is not used in any articles. In Guide, click Guide admin, then Manage articles. Under the Tasks tab, click Content blocks, select the content block you want to delete, and click the arrow next to the Update button to select Delete. If the content block is used in any articles, you must remove it from those articles first.
For further details, visit theoriginal Zendesk help article.
Unlinking a content block turns it into regular text within the article. To unlink a content block, open the article in edit mode, hover over the content block, click the Options menu icon, and then click Unlink. This action converts the content…
Removing a content block deletes it from the article but keeps it available for reuse in other articles. To remove a content block, open the article in edit mode, hover over the content block, click the Options menu icon, and then click Remove. The…
Currently, Zendesk does not support bulk removal of content blocks. If you have a content block in multiple articles, you will need to remove it from each article individually. As a workaround, you can edit the content block to be empty, which will…