Removing a content block deletes it from the article but keeps it available for reuse in other articles. To remove a content block, open the article in edit mode, hover over the content block, click the Options menu icon, and then click Remove. The content block will disappear from the article but remain in any other articles where it is used.
For more information, check out theoriginal Zendesk help article.
Unlinking a content block turns it into regular text within the article. To unlink a content block, open the article in edit mode, hover over the content block, click the Options menu icon, and then click Unlink. This action converts the content…
Deleting a content block removes it permanently from your account. To delete a content block, ensure it is not used in any articles. In Guide, click Guide admin, then Manage articles. Under the Tasks tab, click Content blocks, select the content…
Currently, Zendesk does not support bulk removal of content blocks. If you have a content block in multiple articles, you will need to remove it from each article individually. As a workaround, you can edit the content block to be empty, which will…