Understanding Stage Duration Reports in Zendesk Sell
What are Stage Duration reports in Zendesk Sell?
Stage Duration reports in Zendesk Sell provide insights into how quickly and efficiently your deals are managed. These reports include the Stage Duration Analysis and Stage Duration by Owner reports.
The Stage Duration Analysis report shows a graph of how long each of your Won, Lost, and Unqualified deals spent, on average, in each stage of the sales pipeline. This can help you understand why a deal was won or lost. The Stage Duration by Owner report gives insights into stage duration by each deal owner, comparing their average to the team's average. You can also drill down into more details for each owner in the table view.
More related questions
How can I view Stage Duration reports in Zendesk Sell?
To view Stage Duration reports in Zendesk Sell, navigate to the Reports page and select Success Insights. From there, you can choose either the Stage Duration Analysis or Stage Duration by Owner report. These reports help you analyze the time each…
What insights can I gain from the Stage Duration Analysis report?
The Stage Duration Analysis report provides insights into how long each of your deals, whether Won, Lost, or Unqualified, spends in each stage of the sales pipeline. By analyzing the average duration in days, you can gain insights into the reasons…
What does the Stage Duration by Owner report show?
The Stage Duration by Owner report provides insights into the average stage duration for each deal owner, compared to the team's average. This report allows you to see how individual deal owners are performing in terms of managing deals through the…
Does enabling Success Insights in Zendesk Sell incur extra charges?
Enabling Success Insights in Zendesk Sell does not incur extra monthly charges, but it is only available with the Sell Enterprise plan. If you have the option to enable Success Insights, it means you are on the Enterprise plan and have access to…
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