Troubleshooting zE.activate Function Issues
What should I do if the zE.activate function doesn't work?
If the zE.activate function doesn't work, it might be due to the widget code not being loaded correctly on your site.
First, ensure that the widget code is properly loaded. If the issue persists, try wrapping the code in a setTimeout function to delay its execution until the zE object is available. Here's an example:
<script type="text/javascript"> setTimeout(function () { zE(function () { zE.activate(); }); }, 3000); </script>This delay allows the zE object to be ready before the activate function is called. If you continue to experience issues, consider seeking further assistance in the comments section of the originalZendesk article.
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