Fix Zendesk Widget Not Opening Automatically
Why might the Zendesk widget not open automatically despite being loaded?
If the Zendesk widget doesn't open automatically despite being loaded, it could be due to timing issues with the script execution.
Ensure that the widget script is correctly implemented on your site. If the widget is loaded but not opening automatically, try using a setTimeout function to delay the execution of the zE.activate function. This ensures that the zE object is available before the function is called. If problems persist, consider exploring community forums or the comments section of the originalZendesk articlefor additional solutions.
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What should I do if the zE.activate function doesn't work?
If the zE.activate function doesn't work, it might be due to the widget code not being loaded correctly on your site. First, ensure that the widget code is properly loaded. If the issue persists, try wrapping the code in a setTimeout function to…
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To link a 'Contact Us' button to open the Zendesk Messenger widget, you can use a simple JavaScript workaround. Add the following code to your button or link:html <a href="javascript:void(0);" onclick="zE('messenger', 'open');">This code…
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