Troubleshooting Duplicate Emails in Zendesk
How can I troubleshoot duplicate emails in Zendesk when using Google Groups?
If you're experiencing duplicate emails in Zendesk when using Google Groups, it might be due to your group settings.
Ensure that you are not added as a member of the group and subscribed to each email. Google has made changes that might affect how emails are processed. If duplicates persist, consider setting up routing rules instead of using Google Groups, as this might help streamline email handling.
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What are the risks of using Google Groups as a support address in Zendesk?
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