Transitioning from Legacy Custom Objects in Zendesk
What should I do if I used legacy custom objects in Zendesk?
If you used legacy custom objects in Zendesk, these objects will now be visible on the Legacy objects page and Relationships page. To enable the new custom objects experience, you can clickTry it outin the banner at the top of the Legacy objects page. This will allow you to transition to the updated system and take advantage of the new features available.
More related questions
How do I activate custom objects in Zendesk?
To activate custom objects in Zendesk, you need to enable the feature in the Admin Center. Navigate toObjects and rulesin the sidebar, then selectCustom objects > Objects. ClickGet startedto turn on custom objects. If you have used…
What are custom objects in Zendesk used for?
Custom objects in Zendesk are used to capture data that doesn't fit into the standard objects like tickets, users, and organizations. By creating custom objects, you can extend the Zendesk data model, allowing for seamless integration of your…
Where can I manage custom objects in Zendesk?
You can manage custom objects in Zendesk from the Custom objects page in the Admin Center. This page serves as the central hub for creating and managing your custom objects. Here, you can view, filter, and search all custom objects, as well as…
How can I view records associated with a custom object in Zendesk?
To view records associated with a custom object in Zendesk, you need to switch to the Custom objects records page in Support. This allows you to see all the records linked to a specific custom object, providing a comprehensive view of the data…
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