Technical Notes on Using Curlybars in Zendesk
What are some technical notes about using Curlybars in Zendesk Help Center?
When using Curlybars in Zendesk Help Center, it's important to understand the role of the{{#each}}helper. This helper iterates through arrays of specific items, such as categories or articles, and is native to handlebars.js. By using this helper, you can control which items are rendered based on their IDs.
For example, if you want to skip rendering an article with a specific ID, you can use the{{#each section.articles}}loop and include a conditional statement to skip the article with the ID you want to hide. This approach allows for precise control over what content is displayed on your Help Center pages. For more information, refer to theoriginal Zendesk article.
More related questions
How can I hide specific components in Zendesk Help Center using Curlybars?
You can hide specific components in Zendesk Help Center by using Curlybars, a templating language that allows for conditional statements. This enables you to dynamically control the rendering of your Help Center pages. By targeting the unique ID of…
How do I hide multiple items in Zendesk Help Center using Curlybars?
To hide multiple items in Zendesk Help Center, you need to nest conditional statements in your Curlybars code. This is because you cannot pass multiple ID numbers into a single conditional statement. By nesting these statements, you can effectively…
Can I hide articles in Zendesk Help Center but keep them accessible via search?
Yes, you can hide articles in Zendesk Help Center while keeping them accessible via search or direct links. This is done by using Curlybars to conditionally hide the article from the main navigation or section listings. However, the article will…
How can I hide a specific paragraph in an article for certain users in Zendesk?
While Zendesk does not natively support hiding specific paragraphs within an article based on user roles, you can achieve this using JavaScript. By targeting the paragraph with a specific class or ID, you can use JavaScript to check the user's role…
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