While Zendesk does not natively support hiding specific paragraphs within an article based on user roles, you can achieve this using JavaScript. By targeting the paragraph with a specific class or ID, you can use JavaScript to check the user's role and hide the paragraph accordingly.
For example, you can add a class to the paragraph you want to hide and use a script to check if the user's role is not 'manager'. If the condition is met, the script will hide the paragraph. This method allows for more granular control over content visibility based on user roles. For more detailed instructions, you can explore community discussions and examples shared by other Zendesk users.
You can hide specific components in Zendesk Help Center by using Curlybars, a templating language that allows for conditional statements. This enables you to dynamically control the rendering of your Help Center pages. By targeting the unique ID of…
To hide multiple items in Zendesk Help Center, you need to nest conditional statements in your Curlybars code. This is because you cannot pass multiple ID numbers into a single conditional statement. By nesting these statements, you can effectively…
Yes, you can hide articles in Zendesk Help Center while keeping them accessible via search or direct links. This is done by using Curlybars to conditionally hide the article from the main navigation or section listings. However, the article will…
When using Curlybars in Zendesk Help Center, it's important to understand the role of the{{#each}}
helper. This helper iterates through arrays of specific items, such as categories or articles, and is native to handlebars.js. By using this…