Hide Zendesk Help Center Components with Curlybars
How can I hide specific components in Zendesk Help Center using Curlybars?
You can hide specific components in Zendesk Help Center by using Curlybars, a templating language that allows for conditional statements. This enables you to dynamically control the rendering of your Help Center pages. By targeting the unique ID of a category, section, article, topic, or post, you can hide that item while displaying others. To find the ID, navigate to the page and check the URL for a number like /hc/en-us/categories/200420805-General, where 200420805 is the ID.
For example, to hide a category on the home page, you can use theisnthelper in your code. This helper checks if the value does not match, and if so, it renders the displayed code, effectively hiding the identified item. You can find more detailed examples and code snippets in theoriginal Zendesk article.
More related questions
How do I hide multiple items in Zendesk Help Center using Curlybars?
To hide multiple items in Zendesk Help Center, you need to nest conditional statements in your Curlybars code. This is because you cannot pass multiple ID numbers into a single conditional statement. By nesting these statements, you can effectively…
Can I hide articles in Zendesk Help Center but keep them accessible via search?
Yes, you can hide articles in Zendesk Help Center while keeping them accessible via search or direct links. This is done by using Curlybars to conditionally hide the article from the main navigation or section listings. However, the article will…
What are some technical notes about using Curlybars in Zendesk Help Center?
When using Curlybars in Zendesk Help Center, it's important to understand the role of the{{#each}}helper. This helper iterates through arrays of specific items, such as categories or articles, and is native to handlebars.js. By using this…
How can I hide a specific paragraph in an article for certain users in Zendesk?
While Zendesk does not natively support hiding specific paragraphs within an article based on user roles, you can achieve this using JavaScript. By targeting the paragraph with a specific class or ID, you can use JavaScript to check the user's role…
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