You can find step-by-step instructions for creating reports in the Explore recipes library. This resource offers detailed guidance on creating reports for a wide variety of topics.
These recipes are designed to help you build reports from scratch, ensuring you can track the metrics that matter most to your organization. Before starting, you might also want to review the default reports available in Zendesk to get a sense of what's possible.
To create a report in Zendesk Explore, you need to use the reporting and analytics system provided by Zendesk. Explore allows you to create both reports and dashboards, which are collections of reports. Before diving into creating your own reports,…
In Zendesk, a report is a single set of data metrics, while a dashboard is a collection of multiple reports. Dashboards allow you to view and analyze various reports in one place, providing a comprehensive overview of your data. This can be…
Before creating your own reports in Zendesk, it's recommended to review the default reports that come with the platform. These default reports can provide valuable insights and serve as a useful starting point for your custom reports. Additionally,…