Preparing to Create Custom Reports in Zendesk
Review default reports and Explore recipes before creating custom reports in Zendesk.
What should I do before creating my own reports in Zendesk?
Before creating your own reports in Zendesk, it's recommended to review the default reports that come with the platform.
These default reports can provide valuable insights and serve as a useful starting point for your custom reports. Additionally, exploring the Explore recipes library can offer step-by-step guidance on creating reports tailored to your specific needs.
More related questions
How do I create a report in Zendesk Explore?
To create a report in Zendesk Explore, you need to use the reporting and analytics system provided by Zendesk. Explore allows you to create both reports and dashboards, which are collections of reports. Before diving into creating your own reports,…
What is the difference between a dashboard and a report in Zendesk?
In Zendesk, a report is a single set of data metrics, while a dashboard is a collection of multiple reports. Dashboards allow you to view and analyze various reports in one place, providing a comprehensive overview of your data. This can be…
Where can I find step-by-step instructions for creating reports in Zendesk?
You can find step-by-step instructions for creating reports in the Explore recipes library. This resource offers detailed guidance on creating reports for a wide variety of topics. These recipes are designed to help you build reports from scratch,…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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