Difference Between Dashboards and Reports in Zendesk
Understand the difference between dashboards and reports in Zendesk. Dashboards are collections of reports.
What is the difference between a dashboard and a report in Zendesk?
In Zendesk, a report is a single set of data metrics, while a dashboard is a collection of multiple reports.
Dashboards allow you to view and analyze various reports in one place, providing a comprehensive overview of your data. This can be particularly useful for tracking multiple metrics or KPIs at once. For more information on creating dashboards and reports, you can explore the resources provided by Zendesk.
More related questions
How do I create a report in Zendesk Explore?
To create a report in Zendesk Explore, you need to use the reporting and analytics system provided by Zendesk. Explore allows you to create both reports and dashboards, which are collections of reports. Before diving into creating your own reports,…
Where can I find step-by-step instructions for creating reports in Zendesk?
You can find step-by-step instructions for creating reports in the Explore recipes library. This resource offers detailed guidance on creating reports for a wide variety of topics. These recipes are designed to help you build reports from scratch,…
What should I do before creating my own reports in Zendesk?
Before creating your own reports in Zendesk, it's recommended to review the default reports that come with the platform. These default reports can provide valuable insights and serve as a useful starting point for your custom reports. Additionally,…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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