Standardize Outbound Caller ID in Zendesk Talk
How can I standardize my outbound caller ID in Zendesk Talk?
To standardize your outbound caller ID in Zendesk Talk, you can limit outbound calling to a single number. This ensures that all calls from your support team appear to come from the same number, making it easier for customers to recognize your calls.
To do this, disable outbound calling for all but one of your numbers. Once you've made this change, refresh your browser for it to take effect. Now, only one number will appear in the Talk console for outbound calls. For more details, check out theoriginal Zendesk article.
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