Setting Zendesk Automations for Business Hours
Can I set Zendesk automations to only alert during business hours?
Currently, Zendesk does not support setting automations to fire only during specific business hours. Automations can only trigger based on the hours specified in the conditions, taking into account the business hours if applied.
This means that while you can set conditions based on business hours, the automation itself does not have a built-in feature to restrict actions to those hours. For more details, you can refer to theoriginal link.
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