Yes, you can set up voicemail in Zendesk Sell through the Voicemail EAP.
To try out this feature, you need to sign up for the Voicemail Early Access Program (EAP). This allows you to receive voicemails when you're not available to take calls, ensuring you don't miss important messages.
This feature is particularly useful for maintaining communication with clients and ensuring you can follow up on missed calls effectively.
No, you can't directly turn off inbound calls in Zendesk Talk. However, you can use some workarounds to manage this. One option is to create a custom IVR (Interactive Voice Response) that doesn't accept voicemails by leaving the route options…
In Zendesk Sell, you can manage inbound calls by adjusting your settings. Go to Sell Settings > Voice and Text > Connection > When you're not available. Here, you can set up how calls are handled when you're unavailable. If you don't answer, the…
Zendesk Sell offers options to handle calls when you're unavailable, ensuring you don't miss important communications. In the Sell Settings under Voice and Text, you can configure what happens when you're not available. If you don't answer a call,…