Setting Up Security Notifications in Zendesk
How can I set up security notifications in Zendesk?
Setting up security notifications in Zendesk ensures you're promptly informed of any security incidents. Add the email address of your organization's security contact to receive notifications about security incidents impacting your Service Data.
This proactive measure helps you respond quickly to potential security threats and maintain the integrity of your Zendesk account. For more details, refer to the section on designating an email address for security notifications in the Zendesk documentation.
More related questions
How can I increase password security for my Zendesk agents?
To enhance password security for your Zendesk agents, set a strong password policy. Zendesk offers four password security levels: Recommended, High, Medium, and Low. It's advisable to use the Recommended level for both team members and end users,…
Why should I never give out user names, email addresses, or passwords?
It's crucial to never share user names, email addresses, or passwords to protect your Zendesk account from unauthorized access. If you're using standard Zendesk sign-in, the secure way to reset a password is through the 'Forgot my password' link on…
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