Searching for Intents in Zendesk Bot's Intents List
How do I search for specific intents in my Zendesk bot's intents list?
Searching for specific intents in your Zendesk bot's intents list is straightforward using the search bar.
To search, open the intents page for your bot and enter your search term or keywords in the search bar. The list will display all intents that match your search term, taking into account any current filtering and sorting settings. This feature allows you to quickly locate specific intents and manage them effectively.
More related questions
How can I view the list of intents for my Zendesk conversation bot?
To view the list of intents for your Zendesk conversation bot, navigate to the Admin Center and select the appropriate options. In the Admin Center, click on 'Channels' in the sidebar, then choose 'Bots and automations' followed by 'Bots'. Click on…
What information is included in the intents list for a Zendesk bot?
The intents list for a Zendesk bot includes several key pieces of information to help manage your bot's responses. Each intent in the list is displayed with columns for 'Topic', 'Category', 'Frequency', and 'Answer'. The 'Topic' column shows the…
How can I filter the intents list for my Zendesk conversation bot?
Filtering the intents list for your Zendesk conversation bot allows you to narrow down the displayed intents based on specific criteria. To filter, open the intents page for your bot and click 'Filter' at the top of the list. In the Filter options…
How do I sort the intents list for my Zendesk bot?
Sorting the intents list for your Zendesk bot helps you organize intents based on different criteria. By default, the list is ordered by how frequently customers ask questions related to each intent. To sort the list, open the intents page for your…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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