Resolve 'No longer available' Error in Zendesk Triggers
Fix the 'No longer available' error in Zendesk triggers by checking and updating deactivated fields or conditions.
How can I fix the 'No longer available' error in Zendesk triggers?
The 'No longer available' error means a field was deactivated, affecting your trigger.
To resolve this, check your trigger conditions for any that show this error. You can either remove the problematic condition or reactivate the field. Once corrected, you should be able to move and organize your triggers as needed. If you're unsure about the source of the issue, consider generating a HAR file and reaching out to Zendesk Customer Support for assistance.
More related questions
Why do I receive the 'Trigger order wasn't updated' message in Zendesk?
This message appears when an update attempt fails, often due to app-created triggers or invalid conditions. If a trigger was created by an app or integration, it can't be modified, leading to this error. Additionally, if a trigger has invalid…
What should I do if I can't identify the issue with my Zendesk trigger?
If you're struggling to find the problem with your trigger, generating a HAR file can help. A HAR file records your browser's interaction with the website, which can be useful for Zendesk Customer Support to diagnose the issue. Once you have the…
Why can't I move a Zendesk trigger into a new category?
Triggers may not move due to app-created restrictions or invalid conditions. If a trigger was created by an app or integration, it can't be modified, preventing it from being moved. Additionally, if a trigger has invalid conditions because a…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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