Report on Ticket Tags in Last 30 Days in Zendesk Explore
How can I report on all ticket tags used in the last 30 days in Zendesk Explore?
To report on all ticket tags used in the last 30 days, you can create a simple report in Zendesk Explore. Start by opening a new report using the Support - Tickets dataset. In the Metrics panel, add the metric COUNT(Tickets). Then, in the Rows panel, add the attribute Ticket tags. Finally, in the Filters panel, add the attribute Ticket created - date and configure the date range for the last 30 days. This setup will show you all the ticket tags in use and the number of tickets associated with each tag over the specified period.
For more detailed steps and examples, you can refer to the originalZendesk help article.
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