Reorder Customer Lists in Zendesk Easily
How do I change the order of my customer lists in Zendesk?
Reordering your customer lists in Zendesk is a simple process. You can adjust the order by clicking the Customer Lists icon in the sidebar, then selecting Manage lists from the top toolbar. Depending on your role, you can reorder personal or shared lists by dragging the list name to a new position.
Keep in mind that you cannot move an active list to the inactive section. This feature allows you to customize the view of your customer lists to suit your workflow better. For more detailed instructions, check out the originalZendesk help article.
More related questions
How can I activate or deactivate a customer list in Zendesk?
Activating or deactivating a customer list in Zendesk is straightforward. You can manage your customer lists by navigating to the Customer Lists icon in the sidebar, then selecting Manage lists from the top toolbar. Depending on your permissions,…
What is the process to delete a customer list in Zendesk?
Deleting a customer list in Zendesk is a permanent action, so proceed with caution. To delete a list, click the Customer Lists icon in the sidebar, then select Manage lists from the top toolbar. Hover over the list you wish to delete and select…
Who can manage shared and personal customer lists in Zendesk?
In Zendesk, the ability to manage customer lists depends on your role. Admins have the capability to manage both shared and personal customer lists. Agents, on the other hand, can only manage their personal lists unless they have custom roles with…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
