Activating or Deactivating Customer Lists in Zendesk
How can I activate or deactivate a customer list in Zendesk?
Activating or deactivating a customer list in Zendesk is straightforward. You can manage your customer lists by navigating to the Customer Lists icon in the sidebar, then selecting Manage lists from the top toolbar. Depending on your permissions, you can choose between personal or shared lists. Simply hover over the list you want to change and select Activate or Deactivate. This will move the list to the active or inactive section accordingly.
If you ever need to reactivate a list, you can do so by following the same steps. Remember, deactivating a list is a reversible action, unlike deleting it, which is permanent. For more details, you can refer to the originalZendesk help article.
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What is the process to delete a customer list in Zendesk?
Deleting a customer list in Zendesk is a permanent action, so proceed with caution. To delete a list, click the Customer Lists icon in the sidebar, then select Manage lists from the top toolbar. Hover over the list you wish to delete and select…
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