If you're seeing deleted organizations in your Zendesk Explore reports, there is a workaround to remove them. Although not directly scalable, this method involves adjusting filters within Zendesk Explore.
To remove these deleted organizations, you can refer to the workaround mentioned in the Zendesk Explore documentation. This involves customizing your report filters to exclude the IDs of deleted organizations, ensuring that your data exports are clean and relevant.
Unfortunately, once an organization or user is deleted in Zendesk, it cannot be recovered. This is in line with Zendesk's Data Recovery Policy, which does not allow for the restoration of deleted entities. However, there is a silver lining when it…
While Zendesk does not officially support recovering deleted users, a community member discovered a workaround. This involves creating a new user profile and merging it with the deleted one. To do this, create a new user with the same name but a…
Merging a deleted user profile in Zendesk can be tricky due to recent security updates. These updates have introduced external IDs, which can prevent merging. If you encounter an error when trying to merge, ensure that the user does not have an…