Reconnect Gmail Support Address in Zendesk
How do I reconnect a support address through the Gmail connector in Zendesk?
To reconnect a support address through the Gmail connector in Zendesk, you need to reauthorize the API connection. This involves disconnecting and then reconnecting the external support address to Zendesk.
If you encounter the error message stating that your OAuth credentials are invalid, it means the Gmail connector has stopped sending emails to your instance. To resolve this, follow the instructions in the section: Managing Gmail connections. This will guide you through the process of reestablishing the connection so that emails can be sent again. For more detailed steps, you can refer to the originalZendesk help article.
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