Fix Gmail Connection Error in Zendesk
What should I do if I see the error 'We can't connect your Gmail account' in Zendesk?
If you see the error 'We can't connect your Gmail account because your OAuth credentials are invalid,' it means the Gmail connector has stopped sending emails to your Zendesk instance.
To fix this, you need to reauthorize the API connection by disconnecting and reconnecting your external support address. This process will restore the email sending functionality. For detailed instructions, refer to the section on Managing Gmail connections in the Zendesk help documentation.
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