Permanently Delete an Agent from Chat-Only Account
How do I permanently delete an agent from my chat-only account?
Permanently deleting an agent from your chat-only account is possible through the Chat dashboard.
To do this, navigate toSettings > Agentsand select the agent you wish to delete. OpenEdit profileand go to theAccounts tab. Here, you will find the option to permanently delete the agent. Be sure to confirm your decision, as this action cannot be undone.
For more detailed steps, refer to the originalZendesk help article.
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