No Action Needed for Zendesk Content Blocks
Learn why no action is needed to use content blocks in Zendesk, as they are now enabled by default for all articles.
Do I need to take any action to use content blocks in Zendesk?
No action is required on your part to use content blocks in Zendesk. They are now enabled by default in all new and existing articles, so you can start using them right away.
If you're interested in learning more about how to effectively use content blocks, you can explore additional resources on reusing content with content blocks. This update is designed to make your content management process more efficient without requiring any extra steps from you.
More related questions
What are content blocks in Zendesk articles?
Content blocks allow you to insert the same content across multiple articles easily. They were initially an opt-in feature, requiring manual activation for each article. Now, they are enabled by default in all new and existing articles,…
How does the new content block feature affect Zendesk users?
The new content block feature simplifies the process for Zendesk users by making content blocks available by default in all new and existing articles. This means you can start using content blocks immediately without any additional setup. For…
Why did Zendesk make content blocks default in new articles?
Zendesk made content blocks default in new articles to streamline the content creation process and eliminate unnecessary steps. Previously, users had to manually enable content blocks for each article, which was seen as a hindrance to workflow…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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