New Customization Options in Zendesk Layout Builder
What are the new customization options in Zendesk's Layout Builder?
Zendesk's Layout Builder now offers enhanced customization options, allowing you to tailor layouts by brand and integrate them seamlessly with contextual workspaces. This feature was prioritized based on feedback from the Early Access Program (EAP) and is included in the General Availability (GA) release. Additionally, you can integrate external secure websites into the sidebar by developing a private app, which can be prominently placed within the ticket UI using the Layout Builder. For more details, check out the originalZendesk article.
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