Granular Control Features in Zendesk Layout Builder
What granular control features are available in Zendesk's Layout Builder?
Zendesk's Layout Builder offers more detailed configurations at the ticket field level, similar to the native features found in the Ticket Field Manager App. This includes the ability to display different dropdown field values to end users, improving clarity and communication. These granular control features are designed to enhance the user experience by providing more precise customization options.
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