Manually Starting a Zendesk Refresh for Updates
Find out how to manually start a Zendesk refresh for critical updates. Click 'Refresh now' to begin the process.
Can I manually start a Zendesk refresh for critical updates?
Yes, you can manually start a Zendesk refresh for critical updates by clicking 'Refresh now'.
When a critical update is released, you'll see a message in the ticket interface. You have the option to manually initiate the refresh by clicking 'Refresh now', or you can wait for it to happen automatically. It's important to save your work and end any active sessions before starting the refresh to avoid losing any unsaved changes.
More related questions
What should I do when Zendesk prompts a critical update refresh?
When Zendesk prompts a critical update refresh, it's important to save your work quickly. Critical updates are released to solve security issues or make other important updates to your account. You'll see a message in the ticket interface when a…
What happens to unsaved changes during a Zendesk refresh?
Unsaved changes during a Zendesk refresh may be lost, so it's crucial to save your work promptly. This includes any in-progress updates to tickets, such as field updates, comments, and replies. Additionally, any information you are adding into…
How can I prepare for a Zendesk account refresh?
To prepare for a Zendesk account refresh, make sure to save all your work and end any active calls. When you see the refresh message in the ticket interface, quickly save any in-progress updates to tickets, including field updates, comments, and…
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