Managing themes from the Zendesk Marketplace is straightforward. Once you've installed a theme, you can manage it by accessing the Themes page in your Guide admin. From there, you can apply, customize, or even delete themes as needed. This flexibility allows you to experiment with different looks and functionalities to find the best fit for your help center.
You can customize the standard theme in Zendesk Guide to better fit your brand. The standard theme, known as the Copenhagen theme, is enabled by default when you set up your help center. To customize it, navigate to Guide admin, then Customize…
The Copenhagen theme is the default theme provided by Zendesk Guide for your help center. It is designed with best practices in mind, offering a clean and professional look. This theme is automatically enabled when you set up your help center,…
Creating custom pages in your Zendesk help center allows you to provide additional information tailored to your users' needs. If you're on Suite Growth and Professional or Support with Guide Professional, you can create these pages by accessing the…
Yes, you can change the logo return URL in your Zendesk help center. By default, clicking the logo in the header returns users to the home page. However, you can customize this URL to direct users to a different page that better suits your needs….
Guide templating in Zendesk refers to the system that renders help center theme packages. It includes the Curlybars templating language, which allows for dynamic content rendering and customization. This feature is essential for creating a…
Previewing changes to your Zendesk help center theme is a great way to ensure everything looks perfect before going live. You can preview changes while working on your theme by accessing the Guide admin and selecting the Preview option. This…
Setting up a requests-only help center in Zendesk is useful for focusing solely on ticket submissions. This setup involves configuring your help center to hide all other content, such as articles and sections, and only display the request…
Working on a Zendesk theme locally allows for more advanced customization using your preferred code editor. You can import, download, and edit your theme files on your local machine, providing a flexible environment for development. Once changes…
Integrating GitHub with your Zendesk Guide theme streamlines version control and collaboration. To set up this integration, go to Guide Admin, select the Customize design icon, and choose Add theme from GitHub. This allows you to manage your…