Yes, you can create custom pages in your Zendesk Help Center to enhance its functionality and user experience.
Custom pages can be created from scratch and linked anywhere within your help center. This is particularly useful for adding static content or unique features that aren't covered by standard templates. To create a custom page, navigate to the 'Customize design' section, select 'Edit code', and then create a new template or modify an existing one.
You can customize your Zendesk Help Center theme by editing the page code directly. This allows you to create a unique look and feel for your help center. To get started, navigate to the Guide admin, click on 'Customize design', then 'Customize',…
Curlybars is a full-featured templating language used in Zendesk themes to access and manipulate help center data. You can use Curlybars to create or modify content in page templates and custom pages. It allows you to insert dynamic content and use…
Editing the CSS or JavaScript in your Zendesk theme allows you to customize the appearance and behavior of your help center. To edit these files, go to the Guide admin, click on 'Customize design', select the theme you want to edit, and click 'Edit…
When you modify a Zendesk theme's code, it becomes a custom theme and will no longer receive automatic updates. This means that any new features or updates released by Zendesk will not be applied to your customized theme. It's important to keep…
Variables in CSS and HTML allow you to maintain consistency and easily update properties across your Zendesk theme. In the standard Copenhagen theme, variables are used for colors, fonts, and images. You can reference these variables in your CSS…
Previewing changes to your Zendesk theme helps you see how your customizations will look before going live. After making changes in the code editor, click 'Preview' to see the visual impact of your edits. Keep in mind that the preview is mainly for…
Customizing Zendesk themes offers flexibility, but there are some limitations to be aware of. Once you modify a theme's code, it becomes a custom theme and won't receive automatic updates from Zendesk. Additionally, custom themes are not supported…