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Managing Host Mapping for Inactive Brands in Zendesk

Learn how to handle host mapping for inactive brands in Zendesk. Ensure SSL compliance and proper configuration.

How can I manage host mapping for inactive brands in Zendesk?

Managing host mapping for inactive brands in Zendesk requires attention to SSL certificates. Inactive brands with host mapping addresses still need a valid SSL certificate. If the brand no longer requires host mapping, it's recommended to remove the host mapping to avoid unnecessary complications.

To manage host mapping, navigate to the Admin Center, click on 'Account', then 'Brand management', and select 'Brands'. From there, you can adjust the host mapping settings as needed. This ensures that your inactive brands are properly configured and do not encounter SSL-related issues. For more information, refer to theoriginal link.


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