Managing host mapping for inactive brands in Zendesk requires attention to SSL certificates. Inactive brands with host mapping addresses still need a valid SSL certificate. If the brand no longer requires host mapping, it's recommended to remove the host mapping to avoid unnecessary complications.
To manage host mapping, navigate to the Admin Center, click on 'Account', then 'Brand management', and select 'Brands'. From there, you can adjust the host mapping settings as needed. This ensures that your inactive brands are properly configured and do not encounter SSL-related issues. For more information, refer to theoriginal link.
Deactivating a brand in Zendesk is a straightforward process. To deactivate a brand, navigate to the Admin Center, click on 'Account' in the sidebar, and then select 'Brand management' followed by 'Brands'. Click the menu icon beside the brand you…
Deleting a brand in Zendesk is permanent and cannot be undone. Once a brand is deleted, end-users and agents will no longer be able to submit tickets or access the help center for that brand. Additionally, all unclosed tickets will be reassigned to…
Unfortunately, once a brand is deleted in Zendesk, it cannot be recovered. This action is permanent, and all associated data, including tickets and help center content, will be lost. Therefore, it's essential to carefully consider the decision to…
Before deleting a brand in Zendesk, there are several important considerations to keep in mind. First, understand that deleting a brand is irreversible, and all associated data, including tickets and help center content, will be permanently lost….