Can Deleted Brands Be Recovered in Zendesk?
Can I recover a deleted brand in Zendesk?
Unfortunately, once a brand is deleted in Zendesk, it cannot be recovered. This action is permanent, and all associated data, including tickets and help center content, will be lost. Therefore, it's essential to carefully consider the decision to delete a brand and ensure that all necessary data is backed up or transferred before proceeding.
If you have important knowledge base articles or other content linked to the brand, make sure to save them before deletion. Additionally, review any macros or business rules that might reference the brand to prevent errors in ticket updates. For more guidance, refer to theoriginal link.
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What happens when I delete a brand in Zendesk?
Deleting a brand in Zendesk is permanent and cannot be undone. Once a brand is deleted, end-users and agents will no longer be able to submit tickets or access the help center for that brand. Additionally, all unclosed tickets will be reassigned to…
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