How to Mask Numbers in Zendesk Sell for Unified Caller ID
Learn how sales reps can use masking in Zendesk Sell to call from a unified number.
How can sales reps appear to call from the same number in Zendesk Sell?
Sales reps can appear to call from the same number by using the masking feature in Zendesk Sell. Each rep has their own number but can mask it to show a common caller ID.
This feature is useful for maintaining a consistent business presence and can be set up easily within the platform. For further guidance, see the article onMasking numbers in Sell Voice.
More related questions
Can all sales reps use the same Zendesk Sell Voice number?
Each sales rep in Zendesk Sell must have their own Voice number, but they can mask it with a common number. This means that while each rep has a unique number, they can all appear to be calling from the same number by using the masking feature….
Do sales reps need separate numbers in Zendesk Sell?
Yes, each sales rep needs their own unique Sell Voice number in Zendesk Sell. However, they can all use the same outbound caller ID by masking their numbers. This allows for a unified appearance when making calls, which can be beneficial for…
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