Can Sales Reps Share a Zendesk Sell Voice Number?
Learn how sales reps can use the same caller ID in Zendesk Sell by masking their individual Voice numbers.
Can all sales reps use the same Zendesk Sell Voice number?
Each sales rep in Zendesk Sell must have their own Voice number, but they can mask it with a common number. This means that while each rep has a unique number, they can all appear to be calling from the same number by using the masking feature.
This is particularly useful for maintaining a consistent caller ID for your business. For more details on how to set up and use masking, you can refer to the article onMasking numbers in Sell Voice.
More related questions
Do sales reps need separate numbers in Zendesk Sell?
Yes, each sales rep needs their own unique Sell Voice number in Zendesk Sell. However, they can all use the same outbound caller ID by masking their numbers. This allows for a unified appearance when making calls, which can be beneficial for…
How can sales reps appear to call from the same number in Zendesk Sell?
Sales reps can appear to call from the same number by using the masking feature in Zendesk Sell. Each rep has their own number but can mask it to show a common caller ID. This feature is useful for maintaining a consistent business presence and can…
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