How to Edit a View in Zendesk
How can I edit a view in Zendesk?
Editing a view in Zendesk is straightforward and can be done from either the Views management page or the views list.
To edit from the Views management page, navigate to Admin Center, click on Workspaces in the sidebar, then select Agent tools > Views. Click the name of the view you want to edit, modify the title, conditions, formatting, and availability as needed, and then click Save.
Alternatively, from the views list in Support, click the Views icon in the sidebar, select a view, click the Actions menu in the upper right, and select Edit view. Make your changes and click Save when finished. For more details, check the originalZendesk help article.
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