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How to Activate Zendesk Explore

Learn how to activate Zendesk Explore for the first time with this simple guide.

How do I activate Zendesk Explore for the first time?

Activating Zendesk Explore is a straightforward process that needs to be done by an admin. To get started, click the Zendesk Products icon in the top bar and select Explore. Then, click 'Activate Explore'. Your data will begin preparing, and this might take some time depending on the number of tickets you have. Once the process is complete, you'll receive a notification email, and Explore will be ready to use.


More related questions

How can I give users access to Zendesk Explore?

Granting access to Zendesk Explore varies depending on your plan. For Professional plans or below, access is controlled at the user level. Navigate to Admin Center, click the People icon, then select Team > Team members. Open a user's profile, go…

What prebuilt reports are available in Zendesk Explore?

Zendesk Explore offers a variety of prebuilt reports for common business scenarios. To access these, click the Zendesk Products icon in the top bar and select Explore. You'll be taken to the Dashboards library, where you can view available…

How can I customize reports in Zendesk Explore?

If you're using Explore Professional or above, you have the ability to create and customize your own reports. This feature allows you to tailor reports to your specific business needs and share dashboards with other users. To get started, access…

What resources are available for learning more about Zendesk Explore?

To deepen your understanding of Zendesk Explore, several resources are available. The 'Getting started with Zendesk Explore for reporting and analytics' guide provides detailed information and links to additional resources. The 'Explore recipes…

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