If you're using Explore Professional or above, you have the ability to create and customize your own reports. This feature allows you to tailor reports to your specific business needs and share dashboards with other users. To get started, access Explore and use the tools available to build and modify reports as needed.
Activating Zendesk Explore is a straightforward process that needs to be done by an admin. To get started, click the Zendesk Products icon in the top bar and select Explore. Then, click 'Activate Explore'. Your data will begin preparing, and this…
Granting access to Zendesk Explore varies depending on your plan. For Professional plans or below, access is controlled at the user level. Navigate to Admin Center, click the People icon, then select Team > Team members. Open a user's profile, go…
Zendesk Explore offers a variety of prebuilt reports for common business scenarios. To access these, click the Zendesk Products icon in the top bar and select Explore. You'll be taken to the Dashboards library, where you can view available…
To deepen your understanding of Zendesk Explore, several resources are available. The 'Getting started with Zendesk Explore for reporting and analytics' guide provides detailed information and links to additional resources. The 'Explore recipes…