Handling Numeric Values in Zendesk Bot Builder
Discover how to manage numeric values in Zendesk's bot builder using predefined options and custom drop-down fields.
How can I handle numeric values in Zendesk's bot builder?
To handle numeric values in Zendesk's bot builder, use predefined options or custom drop-down fields.
Since numeric fields aren't supported, you can use the Present options step to display up to ten predefined values. Alternatively, a custom drop-down field combined with the Ask for details step can be used to display more values. This approach allows you to work around the limitation of not having direct numeric field support.
More related questions
Can I add a numeric field using Zendesk's bot builder?
No, you cannot add a numeric field using Zendesk's bot builder. The bot builder only supports text and drop-down fields. If you need to work with numeric values, consider using the Present options step or a custom drop-down field combined with the…
Can I use regular expressions (regex) in Zendesk's bot builder?
No, regular expressions (regex) are not supported in Zendesk's bot builder. The bot builder is limited to text and drop-down fields. If you need to validate input or handle specific patterns, you'll need to find alternative methods outside of the…
What are the alternatives to numeric fields in Zendesk's bot builder?
Alternatives to numeric fields in Zendesk's bot builder include using predefined options or custom drop-down fields. The Present options step allows you to display up to ten predefined values, which can be useful for handling numeric-like input….
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