Alternatives to Numeric Fields in Zendesk Bot Builder
Explore alternatives to numeric fields in Zendesk's bot builder, such as predefined options and custom drop-down fields.
What are the alternatives to numeric fields in Zendesk's bot builder?
Alternatives to numeric fields in Zendesk's bot builder include using predefined options or custom drop-down fields.
The Present options step allows you to display up to ten predefined values, which can be useful for handling numeric-like input. For more flexibility, a custom drop-down field combined with the Ask for details step can display a larger set of values, providing a workaround for the lack of direct numeric field support.
More related questions
Can I add a numeric field using Zendesk's bot builder?
No, you cannot add a numeric field using Zendesk's bot builder. The bot builder only supports text and drop-down fields. If you need to work with numeric values, consider using the Present options step or a custom drop-down field combined with the…
How can I handle numeric values in Zendesk's bot builder?
To handle numeric values in Zendesk's bot builder, use predefined options or custom drop-down fields. Since numeric fields aren't supported, you can use the Present options step to display up to ten predefined values. Alternatively, a custom…
Can I use regular expressions (regex) in Zendesk's bot builder?
No, regular expressions (regex) are not supported in Zendesk's bot builder. The bot builder is limited to text and drop-down fields. If you need to validate input or handle specific patterns, you'll need to find alternative methods outside of the…
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