Adding Numeric Fields in Zendesk Bot Builder
Can I add a numeric field using Zendesk's bot builder?
No, you cannot add a numeric field using Zendesk's bot builder. The bot builder only supports text and drop-down fields.
If you need to work with numeric values, consider using the Present options step or a custom drop-down field combined with the Ask for details step. The Present options step allows the bot to display up to ten predefined values, while the drop-down list with the Ask for details step can display more values. For more information, you can refer to the originalZendesk article.
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