The 'Unable to create Salesforce PushTopic' error often occurs when there are insufficient push topics available in your Salesforce account or when disallowed field types are used in the Sync Filter criteria.
To resolve this, first check if your Salesforce plan has enough push topics available by executing the querySELECT count() from PushTopic
in the SFDC Developer Console. If you're at the limit, consider upgrading your plan or removing some existing push topics. Additionally, ensure that your Sync Filter criteria do not include Lookup Fields, Formula Fields, or Long Text Area fields, as these are not supported by the SFDC Streaming API. For more details, refer to theoriginal link.
To check the number of push topics in your Salesforce account, you can use the SFDC Developer Console. Simply execute the querySELECT count() from PushTopic
to see how many push topics are currently in use. This will help you determine if you…
Certain field types are not allowed in Zendesk's Salesforce Sync Filter due to limitations in the SFDC Streaming API. These disallowed field types include Lookup Fields, Formula Fields, and Long Text Area fields. If you're using any of these field…
If your Salesforce integration breaks without notification, a common solution is to disconnect and reconnect the integration. This method has worked for some users, although it can be frustrating when the integration fails unexpectedly. If…
The 'Unable to update Salesforce PushTopic' error can occur for various reasons, similar to the 'Unable to create' error. First, verify that all settings and permissions are correct. If the issue persists, it may require a more in-depth…