If your Salesforce integration breaks without notification, a common solution is to disconnect and reconnect the integration.
This method has worked for some users, although it can be frustrating when the integration fails unexpectedly. If reconnecting doesn't resolve the issue, consider reaching out to Zendesk support for further assistance. They can help troubleshoot the problem and provide a more tailored solution.
The 'Unable to create Salesforce PushTopic' error often occurs when there are insufficient push topics available in your Salesforce account or when disallowed field types are used in the Sync Filter criteria. To resolve this, first check if your…
To check the number of push topics in your Salesforce account, you can use the SFDC Developer Console. Simply execute the querySELECT count() from PushTopic
to see how many push topics are currently in use. This will help you determine if you…
Certain field types are not allowed in Zendesk's Salesforce Sync Filter due to limitations in the SFDC Streaming API. These disallowed field types include Lookup Fields, Formula Fields, and Long Text Area fields. If you're using any of these field…
The 'Unable to update Salesforce PushTopic' error can occur for various reasons, similar to the 'Unable to create' error. First, verify that all settings and permissions are correct. If the issue persists, it may require a more in-depth…