Disallowed Field Types in Zendesk Salesforce Sync
What field types are not allowed in Zendesk's Salesforce Sync Filter?
Certain field types are not allowed in Zendesk's Salesforce Sync Filter due to limitations in the SFDC Streaming API.
These disallowed field types include Lookup Fields, Formula Fields, and Long Text Area fields. If you're using any of these field types in your Sync Filter criteria, you may encounter errors. It's important to review your field types to ensure they are supported by the integration.
More related questions
Why am I getting the 'Unable to create Salesforce PushTopic' error?
The 'Unable to create Salesforce PushTopic' error often occurs when there are insufficient push topics available in your Salesforce account or when disallowed field types are used in the Sync Filter criteria. To resolve this, first check if your…
How can I check the number of push topics in my Salesforce account?
To check the number of push topics in your Salesforce account, you can use the SFDC Developer Console. Simply execute the querySELECT count() from PushTopicto see how many push topics are currently in use. This will help you determine if you…
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The 'Unable to update Salesforce PushTopic' error can occur for various reasons, similar to the 'Unable to create' error. First, verify that all settings and permissions are correct. If the issue persists, it may require a more in-depth…
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