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Fix DNS Records Error in Zendesk Email

Learn how to resolve DNS records errors in Zendesk by updating your DNS settings with the correct TXT record.

How can I fix DNS records not set up correctly in Zendesk?

To fix DNS records not set up correctly, you need to update your DNS settings with the correct TXT record.

Start by navigating to your Zendesk Email Settings and locate the email with the DNS error. Expand the error details to find the required TXT value. Contact your email admin or, if you're the admin, log into your external email account and update the DNS settings with the correct TXT record. Verify the DNS records in Zendesk and wait up to 48 hours for confirmation. For more details, visit theoriginal link.


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