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Resolve SPF Error in Zendesk Email Settings

Find out how to fix the SPF error in Zendesk by updating your DNS settings with the recommended SPF record.

What steps should I take if SPF does not include Zendesk Support?

If SPF does not include Zendesk Support, it can prevent emails from being sent.

To resolve this, navigate to your Zendesk Email Settings, find the email with the SPF error, and inform your email admin. If you're the admin, add the recommended SPF record to your DNS settings. Verify the SPF record in Zendesk, and wait up to 48 hours for confirmation. While SPF is optional, it's highly recommended to avoid email issues. For more information, check theoriginal link.


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To fix DNS records not set up correctly, you need to update your DNS settings with the correct TXT record. Start by navigating to your Zendesk Email Settings and locate the email with the DNS error. Expand the error details to find the required TXT…

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