Find Your Zendesk Chat Account Key Easily
How do I find my Zendesk Chat Account Key?
To find your Zendesk Chat Account Key, you need to access your Chat dashboard. Once you're signed in, click on your profile icon in the top right-hand corner and select the 'Check Connection' option from the menu. Your Chat account key will be displayed as a long string of numbers and letters on the second line of the window that opens.
It's important to note that if your account is using messaging, the Chat Account Key will not be visible, and it's not necessary for integrations, plugins, or mobile app development under the messaging experience. For more details, you can refer to the originalZendesk help article.
More related questions
What should I do if my Chat Account Key isn't visible?
If your Chat Account Key isn't visible, it might be because your account is using messaging. In such cases, the Account Key is not necessary for integrations, plugins, or mobile app development. However, if you still need it, you can try disabling…
Is the Chat Account Key the same as the API Key?
No, the Chat Account Key is not the same as the API Key. While both are used for different purposes, the Chat Account Key is necessary to exchange for a bearer token, but it isn't your API key. If you're configuring an integration, plugin, or…
How can I access the Zendesk Chat Dashboard?
To access the Zendesk Chat Dashboard, click on the four-product tray located at the top right of your account. From the list that appears, locate the product 'Chat' and click on it. This will redirect you to the Chat Dashboard where you can manage…
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