Enabling Authenticated Visitors in Zendesk Chat Widget
How do I enable authenticated visitors in the Zendesk Chat widget?
To enable authenticated visitors in the Zendesk Chat widget, you need to configure your widget to authenticate users on every page load using a JavaScript API. This ensures that each visitor is verified, providing a more secure and personalized chat experience.
Authenticated visitors can help you gather more accurate data and offer tailored support based on the user's identity and history.
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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