Managing Chat API Clients and Tokens in Zendesk
How can I manage Chat API clients and tokens in Zendesk?
Managing Chat API clients and OAuth tokens in Zendesk involves overseeing the access and permissions granted to various applications interacting with your chat system. This process includes generating, revoking, and monitoring tokens to ensure secure and efficient API usage.
Proper management of API clients and tokens is crucial for maintaining the security and functionality of your chat integrations.
More related questions
How do I add the Zendesk Chat widget to my website?
To add the Zendesk Chat widget to your website, you need to follow a few simple steps. First, ensure that your account is set up correctly, as this article does not apply if you have both Zendesk Chat and Zendesk Support. Once your account is…
What are the default roles in Zendesk Chat?
In Zendesk Chat, all administrators and agents are assigned specific roles that determine their permissions and capabilities within the platform. These roles are designed to either allow or restrict access to various chat functionalities, ensuring…
How can I permanently delete chats and attachments in Zendesk Chat?
To permanently delete chat conversations and attachments in Zendesk Chat, navigate to the History tab. From there, you can select the specific chats or attachments you wish to remove and delete them permanently. This action is irreversible, so…
How do I enable push notifications for the Chat SDK in a mobile app?
If you're offering Zendesk Chat through your mobile app, you can enable push notifications to keep users informed about new messages. This involves configuring your app to receive notifications and ensuring that the Chat SDK is properly integrated….
How can I create custom chat roles in Zendesk Chat?
Creating custom chat roles in Zendesk Chat allows you to tailor permissions and access levels to fit your team's specific needs. You can assign these roles to any agent, providing them with the necessary tools and restrictions to perform their…
What is skills-based routing in Zendesk Chat?
Skills-based routing in Zendesk Chat is a feature that allows you to route chat requests to agents based on their specific skills. This ensures that customers are connected with the most qualified agent to handle their inquiry, improving the…
How do I enable authenticated visitors in the Zendesk Chat widget?
To enable authenticated visitors in the Zendesk Chat widget, you need to configure your widget to authenticate users on every page load using a JavaScript API. This ensures that each visitor is verified, providing a more secure and personalized…
How do I set up conversion tracking in Zendesk Chat?
Setting up conversion tracking in Zendesk Chat allows you to measure the impact of chat interactions on your business goals. By tracking which chats lead to conversions, you can gain insights into the effectiveness of your chat support and make…
How can I provide multiple language support in Zendesk Chat?
To provide multiple language support in Zendesk Chat, you can use the Dynamic Content app. This feature allows you to create dynamic content in different languages, ensuring that your chat support is accessible to a diverse audience. Offering…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
